FAQ - Plan your visit

FAQ for your visit

Opening hours

Tuesday to Sunday: 10 am to 6 pm 

Every first Thursday of the month: 10 am to 10 pm

Closed on Mondays (except public holidays)

Arrival

The Museum Ludwig is located in the immediate vicinity of Cologne Cathedral, opposite Cologne Central Station.

Address: Heinrich-Böll-Platz, 50667 Cologne

Telephone: +49 221 221 26165

Public transport: ‘Dom/Hauptbahnhof’ stop for trains, underground and suburban rail from Cologne/Bonn Airport.

Parking: The Dom car park and the Rheingarten underground car park are located in the immediate vicinity of the museum.

Entrance

Regular: 13,50€

Reduced: 9,50€ 

Groups (minimum 20 persons): 10,00€ 

People with 50 degree of disability and above: 6,75€

Further information can be found here

Your ticket also entitles you to admission to the permanent collection and all other presentations.

Ticket

Tickets are available in the Museum Ludwig online shop or at the cash desk. 

In the Museum Ludwig online shop, you can pay by direct debit, credit card or PayPal. 

You can pay in cash, by debit card or credit card at the museum cash desk. 

If you are entitled to free admission, e.g. via an annual pass of the Cologne museums, as a member of the friends, the Society for Modern Art, ICOM or with a press card, please book a ‘Free Admission’ ticket in the online shop. There are no additional costs for you. Please have proof of eligibility ready for presentation at the ticket inspection in the museum.

Please bring your online tickets with you to Museum Ludwig, either printed in original size on A4 paper or in digital form as a wallet ticket on your smartphone. Please ensure that the QR code is clearly legible and undamaged. In particular, it must not be creased, dirty or wet, as otherwise it cannot be scanned. Smooth admission can only be guaranteed with a correctly legible QR code.

Purchased tickets are binding for the visit and cannot be exchanged or returned. There is no right of withdrawal.

The tickets are not personalised and can therefore be passed on to other people. 

Yes, the tickets are not personalised. Please note that discounts may have to be observed.

I have not received any tickets after buying them. What can I do?

If you have not received a confirmation email or email with your tickets, please check your spam folder first.

Next, please contact orderderticketservice.de

Offers for groups and school classes

The guides from the Museumsdienst Köln will accompany you and your group through the Museum Ludwig. Whether you’re interested in a guided tour of the permanent collection or our special exhibitions, you’ll find all the information you need on how to book here: Guided tours | Museen der Stadt Köln

 

 

 

 

Special exhibitions:

Even if you do not wish to book a guided tour through the Museumsdienst Köln, your group must register in order to visit the special exhibitions. Registration is necessary to ensure that you and the other museum visitors can enjoy a smooth visit during your preferred time slot. You can find all information here: Group Visits Without a Guided Tour | Museums of the City of Cologne

Once you have registered, you will receive a confirmation email from the Museumsdienst Köln. A booking fee of €25 will be charged, payable at the museum ticket office. School groups are exempt from the booking fee.

Permanent Collection:

There is no charge for guided tours of the Permanent Collection. We ask that you register groups and school classes in advance at: info@museum-ludwig.de

 

Guided tours, workshops, etc. for all age groups and all educational levels:

You can find all our programs for all age groups and all educational levels here: School and daycare | Museen der Stadt Köln

 

Visits by school classes or groups of children organising their own visit:

We ask all school classes or groups of children who wish to visit the Permanent Collection or a special exhibition independently, without a booked guided tour, to register in advance. There is no booking fee.

Please send registrations to: infomuseum-ludwig.de 

The Museumsdienst Köln regularly organises guided tours of the special exhibitions in German; please check the calendar for dates. The cost is €2 per person plus admission. Tickets are available at the ticket office 30 minutes before the tour begins; places cannot be reserved or guaranteed.

The Friends of the Wallraf-Richartz Museum and the Museum Ludwig e.V. offer regular guided tours in German through the permanent collection or a current special exhibition on Wednesdays at 4.30 pm and Sundays at 11.30 am. Please check our calendar for details. Participation is free of charge, excluding admission. Tickets for the guided tour are issued at the information desk from 30 minutes before the start; places cannot be reserved or guaranteed. Please note that places may be snapped up quickly. Alternatively, we recommend using the audio guide for the Permanent Collection; it is available at the ticket office for €3.50.

Visiting the museum

Yes, there is an audio guide for the Permanent Collection available in German and English. It costs €3.50. You pay for the audio guide at the museum ticket office.

Alternatively, you can download the “MuseumLudwig” audio guide directly to your smartphone from the App Store; the price there is €3.

There is also a special audio guide for children: Children Audio Guide - Museum Ludwig, Köln

Yes, you may take photos and videos for private, non-commercial use. Please refrain from using flash, tripods and selfie sticks.

Large items such as umbrellas, walking sticks, bag packs, bags and handbags larger than A4 size (approximately 20 x 30 cm) must be left in the cloakroom. The cloakroom is supervised; lockers are available too.

Yes, you can find our house rules here

Museum shop

Yes. The Walther König bookshop runs the museum shop at Museum Ludwig and offers a wide range of art books and exhibition-specific products such as exhibition catalogues, posters, postcards and design items.

 

Restaurant

The Ludwig im Museum café and restaurant is located directly in the Museum Ludwig and offers hot and cold dishes made from regional and seasonal ingredients throughout the day.

Further information can be found here: Ludwig im Museum - Café-Restaurant, Köln

Tuesday to Saturday: 9 am to midnight (kitchen open from 9 am to 11 pm)

Sunday: 9 am to 10 pm (kitchen open from 9 am to 9 pm)

Closed on Mondays

You can make reservations here: Reservierung